--- title: About Us description: Discover who Empact Group is and how our values-led consulting approach empowers organisations to deliver meaningful, lasting change. --- [Skip to content](https://www.empactgroup.com.au/about-us#main-content) [![Empact Group\_Inline Logo](https://www.empactgroup.com.au/hs-fs/hubfs/Empact%20Group_Inline%20Logo_Reversed%20Teal_RGB.png?width=1099&height=278&name=Empact%20Group_Inline%20Logo_Reversed%20Teal_RGB.png "Empact Group_Inline Logo")](https://www.empactgroup.com.au/?hsLang=en) - [About](https://www.empactgroup.com.au/about-us) - [Services](https://www.empactgroup.com.au/our-services) - [Insights](https://www.empactgroup.com.au/insights) - [Join](https://www.empactgroup.com.au/join-us) - [Contact](https://www.empactgroup.com.au/contact-us) ABOUT # We Empower to Act We build your business' confidence & capability to deliver lasting impact through human-centred transformation. [LEARN MORE](https://www.empactgroup.com.au/about-us#purpose)   ## Empower to Act Our purpose guides us Founded in 2022, Empact Group is a purpose-led professional services group, driven to empower our partners to deliver impact and focused on enabling our people to reach their full potential. Action matters to us. We are grounded in Human-Centred Design and the Double Diamond method – the foundation of our human-centred transformation and capability uplift work. Our team will support you from design, to delivery and beyond. You know your business. We know how to clear the gumph, build confidence and capability in your team, and help you crack on to deliver impact, for good. ![double diamond](https://www.empactgroup.com.au/hubfs/double%20diamond.png "double diamond") Double Diamond Method ## Nation Shaping Our vision is ambitious We believe nation shaping starts with people who care and work that matters. Empact partners with those across all sectors building Australia’s future, supporting public sector transformation and community impact, helping turn aspiration into action and impact that lasts. Nation shaping takes ambition, dedication, and an unwavering commitment to quality. We may be small now, but our aspirations are mighty. Every step of our growth is driven by impact. We are building a company that turns good intentions into bold action, that empowers people to act with purpose, and that helps create a more capable, connected, and confident Australia. ## Values in Action Our values are essential Our Values in Action framework brings our values of Trust, Impact, Curiosity, Courage and Care into action. This guides how we show up, make decisions, support each other, and empower to act as embedded consulting partners. For example, in Value 1: Trust, we assume good intent, deliver on outcomes and lead with transparency. Flexibility, agency, and mutual respect are key. This value has contributed to the co-design of our Flexible-by-Default policy through to our Client Experience Framework and shapes how we approach capability uplift and organisational development. ![values in action-1](https://www.empactgroup.com.au/hs-fs/hubfs/values%20in%20action-1.png?width=200&height=200&name=values%20in%20action-1.png "values in action-1") Meet our Founder ##### Well, hi there! Thanks for checking out Empact Group. I founded Empact Group because I want to do things differently. I focus on learning from and uplifting the capability of those I'm in service of.   Consulting doesn't have to be stale. It definitely doesn't need to be gatekept. And it should never take confidence or skills from the clients it supports.   I believe in co-designing and delivering together so your solution is built on what you care about, and is also more sustainable. I'm a public service nerd at heart, and know that if we can build more effective nation-shaping services, across sectors, then we're all going to be better off, aren't we! Diversity of thought and experience brings richness and new insights, and I prioritise bringing on team members who offer something a little different to our partners.    Along with my experience in executive roles within government and in local consulting firms, I am a big believer in life-long learning and you can trust that we will bring evidence-based good practice expertise to our engagements with you – whether we're supporting transformation, project delivery or capability uplift   If you want to create sustainable change, together, reach out for a chat!   ##### Claire Thomas Founder | CEO ![Hi! I’m Claire](https://www.empactgroup.com.au/hubfs/Hi!%20I%E2%80%99m%20Claire.png) [![Empact Group\_Inline](https://www.empactgroup.com.au/hs-fs/hubfs/Empact%20Group_Inline%20Logo_Reversed%20Teal_RGB.png?width=200&height=50&name=Empact%20Group_Inline%20Logo_Reversed%20Teal_RGB.png "Empact Group_Inline")](https://www.empactgroup.com.au/?hsLang=en) [Follow us on LinkedIn](https://www.linkedin.com/company/empact-group-canberra) [Send us an email](mailto:admin@empactgroup.com.au) - [Services](https://www.empactgroup.com.au/our-services) - [Careers](https://www.empactgroup.com.au/join-us) - [Privacy Policy](https://www.empactgroup.com.au/privacy-policy) We acknowledge the Traditional Owners of country across Australia, and their continuing connection to land, waters and community. We pay our respects to the people, cultures, and the Elders - past, present and emerging. Empact Group is proudly committed to continuous improvement, as an anti-racist, neuroaffirming and LGBTQIA+ inclusive workplace. What matters to us is the quality of your work and of your character. © 2026 Empact Group