Why choose Empact Edge?

Our unique training and coaching programs, designed by international hostage negotiators and senior executives, give our clients a competitive edge in the fields of
influence, negotiation and engagement.

Our trainers draw on over 40 years combined global experience managing crisis situations such as hostage, kidnap for ransom, cyber extortion, mental health incidents and more.

Empact Edge takes the proven methodology from high risk scenarios and translates it to the corporate world. We give you the insights, skills and "hacks" to manage challenging situations and complex personalities in any environment.

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Communications mastery
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Targeted to your environment
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Skills based

Our commitment to you

We deliver bespoke and established training and coaching programs that give your communication skills a competitive edge.

Our programs are suitable for individuals or groups of all experience levels and from every industry. We specialise in supporting corporate and government teams, customer service staff, front-line and emergency services, and c-suite executives.

We work closely with you to understand your needs and environment, and deliver a program that will Empower you to Act. We deliver evidence-based methodologies and practical skills you can apply immediately in your workplace.

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Our Programs

Empact Edge delivers communication and influence skills derived from decades of operational experience in high-risk environments across the globe, combined with lived senior executive experience.

Teal De-escalation
Rapid de-escalation

Learn how to rapidly and effectively defuse tense situations and build trust and rapport.

Use language tools and physiology "hacks" in any professional and personal environment.

Teal Critical Decision
Decision making under pressure

Forge skills to enable sound judgement in complex environments.

Perfect for customer service,
front-line teams, through to C-suite.

Teal Personalities
Managing challenging personalities

Access techniques for responding to unpredictable or volatile personalities productively. 

Develop confidence in hard conversations with practical scenarios.

Teal Negotiation
Principled negotiation & influence

Secure your competitive edge through proven persuasive communication techniques.

For executives, sales teams, or anyone dealing with high stakes.

Let's get started!

We offer a range of programs from half day to multi-day experiences that can be delivered immediately or co-designed for your specific needs.
We would love to chat to you more about how Empact Edge can enhance your impact.
Have something a bit different or unique in mind? Let's get creative together!

What our clients are saying

Our clients having been raving about our training and coaching programs. Nothing makes us happier than knowing we are empowering our clients through Empact Edge!

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Regional Customer Service Manager
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Executive Management Consultant
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COO of National Healthcare Training Corporation